Not all shopping trips are fun.

Sometimes they can be downright frustrating.

To preface this I'll say that I feel like crap, got a bit of a cold/allergy/whatever thing going on. I had planned on crashing early last night, but Owen was invited to a birthday party today. I hadn't gotten a gift for this boy yet but Owen really wanted to go. So after O was in bed I planned on running out to walmart to pick up a gift.

I had a bunch of coupons for $5 off a hot wheels toy. I planned on using one or two of these to get a gift for the boy.

So I get to walmart and find a cool hot wheels toy. Normally $20. On clearance sale for $11. I had a $5 coupon. Cool. I get a handful of other things and go to check out. The cashier tells me that I can't use a coupon on a clearance item. Uhhh.... no, not true at all. There is absolutely nowhere on the coupon, or in walmarts coupon policy, that says you can't use a coupon on a clearance item. I gave up though, because I felt like crap already and just wanted to go to bed. I told them to keep their toy and I'd go to Meijer instead.

So I get to Meijer and grab some stuff. Here's how the receipt SHOULD have broken down....

Hot Wheels- $5.99
Hot Wheels- $5.99
Durex- $5.59
Waffles- $1.89
Waffles- $1.89
Waffles- $1.89
Waffles- $2.46
Airwick Mini thingy- $4.99

Coupons taken off should have been-

$5 off purchase of $25
$5 off hot wheels
$5 off hot wheels
$5 off durex
$1 off two waffles
$1 off two waffles
$4 off airwick

My total came out to be $15.xx. I pointed out to the cashier that I think she only rung up one of the hot wheels coupons. I was nice about it, mistakes happen. She insisted I was wrong and had only given her one hot wheels coupon and the total was right. I asked her politely to open her little coupon drawer and check. She did, and there were two hot wheels coupons sitting right there. So then she insisted I had only bought 1 hot wheels toy... except there were two in my bag and on the computer screen. So she got all huffy and scanned that coupon. The total was still high but she was refusing to look over the coupons so I just paid so I could get the receipt. She hands it over and I see what the problem was- she never scanned the durex coupon. I mention it to her and she insists I never gave her the durex coupon. Same deal, I ask her to open the drawer and she initially refuses. Uhhh.... yeah. Not cool. After a few more requests she opens the drawer and the coupon is RIGHT there. She then tries to insist she did scan it and it just rung up under "cm promotion". But I'm not an idiot. The "cm promotion" was the $5 off $25 coupon. The durex coupon was never scanned. At this time she hands me back my receipt and tells me "there's nothing you can do tonight. Come back tomorrow when customer service is open". Not a chance. I'm not wasting my time and gas to drive back out here for YOUR mistake. Not to mention- there would be NO way to prove it tomorrow and I would more than likely be told "tough luck, there's nothing we can do". I'm not doing it. So I ask to speak to a manager and she insists there is no manager in the store and there is nobody who can help me. I call bs (Sam- is it true that managers don't work at 11pm???) and explain to her that there has to be SOMEONE in the store who can help. She finally admits there is and calls over another woman. That woman (manager, I guess?) asks what's the problem. I explain it to her, she looks over my receipt, goes to the cash register and says she's sorry for the mistake and hands me $5. I thank her and ask her to please make sure that cashier gets trained/retrained on coupon use AND customer service because that was insane.

After all the coupons were finally sorted out I paid $5.74 for that order.